Learn about RxCOMPASS

The RxCOMPASS Playbook will help direct and guide you through all of the various reports and tools within RxCOMPASS in great specificity. To access the document, click on this link and find the link to the document at the bottom of the page. To access the latest version of The Refiils on Time (Advanced) Report instructional document, click on this link


Powerful Analytics To Drive Adherence & Profitability 

American Pharmacies has partnered with EnlivenHealth to bring you a groundbreaking analytics tool that improves your pharmacy's performance and profitability. RxCOMPASS, the premier intelligence solution in today's marketplace, offers actionable, analytical reporting that is statistically proven to drive growth. Powered by EnlivenHealth MyDataMart, RxCOMPASS gathers insights from your pharmacy data to help you maximize profitability, boost prescription volume and adherence and positively impact Star Ratings performance. This groundbreaking program is offered at no charge to qualifying members and integrates with most pharmacy management systems.

Populated by a data feed from the pharmacy management system, RxCOMPASS pinpoints high-value patient and revenue opportunities while helping you monitor specific dispensing and adherence trends. 

RxCOMPASS & Guided Growth helped Steve Hoffart, PharmD, boost his pharmacy's profits after he lost his biggest prescriber. 
Read more about it here.
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"This is a one-of-a-kind business tool that our members can use to improve their performance and profitability. A pharmacy's data on dispensing, reimbursement and patient behavior trends is a tremendous resource that just isn't used enough to drive business decisions. RxCOMPASS makes it easy to harness that data and profit from it." 
- Mike Gohlke | Founder, American Pharmacies
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 RxCOMPASS works around your business and your schedule. You can run reports manually or receive them by email, including a Daily Performance Report (DPR) that is sent automatically and summarizes each pharmacy’s performance from the previous day. Want to dive deeper into the report data? Emailed reports, which may be received and customized to your specifications, are linked directly to RxCOMPASS allowing you to “drill down” into the data for further details as needed. Plus, the solution easily identifies and prioritizes actionable data so you can optimize your time and effort. This makes it easy to identify patients with multiple, high-margin prescriptions past due for refill.

Refills on Time
RxCOMPASS’ Refills on Time (Advanced) report enables you to track the timeliness of patient refill activity. This report takes late or missed refills and breaks them down into user-friendly groups for easier follow-up. Patients who refilled late or not at all, and their relative prescriptions are broken down, detailing applicable drug and scheduled fill date information. With this data, you can choose which patients you reach out to first to maximize ROI for your time and effort. APRx stores using Refills on Time have improved overall pharmacy profitability, created stronger patient relationships, and even grew med sync enrollment.

Recently, one APRx member seeking to improve medication adherence began using the Refills on Time report to guide their patient outreach. Over the course of 52 distinct periods (typically one week each) the store's technician spent approximately 8 hours each week on patient outreach using the Refills On Time report to guide their efforts. Here were the results:



Pharmacies enrolled in RxCOMPASS can:

  • Pinpoint high-value patients for targeted outreach
  • Monitor Star Ratings performance and identify non-adherent patients by plan
  • Identify top prescribers and key patient groups for focused marketing outreach
  • View high-level business data and drill down for greater detail
  • Build, store, and export custom Ad Hoc reports and share with other RxCOMPASS users
  • Receive on-demand top-notch platform support and guidance from industry-savvy professionals

Game-Changing Intelligence for American Pharmacies
RxCOMPASS also gives APRx members the ability to analyze the collective data of other enrolled members and identify organizational strategies to:

  • Boost business health financially and clinically
  • Monitor reimbursement trends
  • Provide accurate data in support of our legal and legislative efforts

Eligibility & Enrollment
All active APRx stockholders who are 90% compliant with AmerisourceBergen are eligible to enroll in RxCOMPASS. To enroll, you will have to complete and submit:

  • An amendment to the APRx member agreement authorizing release of your dispensing data to APRx
  • The EnlivenHealth/RxCOMPASS enrollment form for each pharmacy
  • A HIPAA compliance agreement for each pharmacy

Your enrollment agreement is typically processed the same week it is received by EnlivenHealth. It takes approximately two weeks to connect RxCOMPASS to your pharmacy management system.

Contact your APRx Business Consultant today to request enrollment! 

RxCOMPASS Refills on Time Training Webinar
Watch a Refills on Time training and Q&A session led by APRx Pharmacy Operations Director Jeff Jacobs, CPhT with guest pharmacist Steve Hoffart, PharmD, FAAFM, owner of Magnolia Pharmacy. Key topics covered in the session include:

Refills on Time (Advanced) Report
To access the latest version of The Refiils on Time (Advanced) Report instructional document, click on this link

  • Learn about the Guided Growth Method and APRx member performance.
  • Identify past-due refills to target and prioritize refill opportunities and patient outreach. 
  • Simultaneously target Rx volume, profitability, Star Ratings performance,
    and med-sync or auto-refill enrollment. 

ROI Calculator

  • Confirm and calculate the return of refills captured following Refills on Time-driven outreach.

RxCOMPASS Refills on Time Training Webinar Additional Q&A
Watch additional Q&A from the Refills on Time webinar with guest pharmacist Vanessa Rawls, PharmD of Richard's Pharmacy Group.